Support
Contact Support
We're a small, focused team. Most queries are resolved same day.
chat
Message us directly for build questions, site updates, or anything urgent. We typically respond within a few hours during business hours.
Open WhatsApp →
mail
For billing queries, legal requests, data subject access requests, or anything that needs a written trail.
hello@builtsites.co.uk →
Response times
Site build queries
Same day
Technical issues
Within 4 hours
Billing and payments
Within 24 hours
Data / legal requests (GDPR)
Within 30 days